Dhekra Braiek
TEAM MEMBER
Moncton,NB
Summary
I am an energetic, bilingual team player with a one year experience as a fast food team member. I have excellent communication skills and rapid precise customer service skills. I have helped new team members learn the job! I help people feel at home when there at work with me. I am a fast learner and I also love to learn new things.
Overview
6
6
years of professional experience
Work History
Supervisor
Dream coffe
Tunisie
02.2018 - 07.2024
- Supervise and control the work of the kitchen and dining room team.
- Monitor the discipline of staff members.
- Ensure that all health and safety standards are respected.
- Train new employees who make up the café staff.
- Manage stocks and place orders with the supplier.
- Coordinate with the accountant regarding invoicing and payment of suppliers and team members.
- Manage customer complaints and labor disputes.
- Organize the schedule of team members.
- Replace absent staff as needed (waiters).
- Help clean work areas.
- Ensure quality of service.
Team Member
Tim Hortons
Dieppe, NB
09.2023 - 03.2024
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Assessed company operations for compliance with safety standards.
- Controller the supply of food and beverages
- Ensure personal management information is shared
- Work with the supervisor to ensure the cleanliness of dishes and serving areas
- Take customer’s orders
- Prepare and assemble customer’s beverages and product orders
- Collect money from the customer
- Balance cash and float at the end of shift
- Cleaning tasks throughout shift on equipment
- Stock work areas as required throughout shift
Education
Certificate of Professional Competence in Fast Food. -
The Tunisian Ministry of Vocational Training And E
TunisiaSkills
- Good time management
- Perseverance
- Kindness and politeness
- Flexibility
- Speed of execution
- Good communicator
- Self-awareness
- Teamwork
- bilingual
Languages
English
Professional
French
Professional
Timeline
Team Member
Tim Hortons
09.2023 - 03.2024
Supervisor
Dream coffe
02.2018 - 07.2024
Certificate of Professional Competence in Fast Food. -
The Tunisian Ministry of Vocational Training And E
Similar Profiles
Mariusz TytulaMariusz Tytula
LGV Driver Class 1 & 2 at GXO Logistics (Costa Coffe & Whitbread contract)LGV Driver Class 1 & 2 at GXO Logistics (Costa Coffe & Whitbread contract)
Nathanial WatkinsNathanial Watkins
Barista at Starbucks Coffe CompanyBarista at Starbucks Coffe Company
Mazahir AsadovMazahir Asadov
Barista at Coffe Turka(Eight Group)Barista at Coffe Turka(Eight Group)