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Dedicated Operations Manager professional consistently achieving company goals through committed and organized practices. Thrives under pressure, excels in adapting to new situations and challenges, always seeking to enhance the organizational brand. Strong presentation skills, working closely with the CXO team on performance reporting and optimization for company success.

Experienced Lead Nurse / Team Lead / Manager with a demonstrated history of working in the pharmaceutical industry, medical affairs, travel industry (Cruise ship), hospital setting, travel insurance, and emergency setting. Skilled in senior administration, managing of medical Information, pharmacovigilance, clinical trials, leadership, senior management, coaching, training, and general and emergency nursing, with strong healthcare and customer service, always focus to provide the highest level of service to clients and customers.
Results-driven professional prepared for role in service management. Extensive experience in optimizing customer service operations and improving client relations. Known for strong team collaboration and adaptability to changing needs. Proficient in service improvement strategies and conflict resolution.

Friendly professional with strong customer service skills and a positive attitude. Known for effective teamwork and problem-solving abilities, creating a collaborative environment that drives results.

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